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Privacy Policy

At Kenginix, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, business address, GST number, and other business-related details.
  • Account Information: Login credentials, account preferences, and communication history.
  • Usage Data: Information about how you interact with our Platform, including pages visited, time spent, clicks, and search queries.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Transaction Information: Product enquiries, listings, and business communications on the Platform.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Platform services.
  • To facilitate communication between buyers and sellers.
  • To verify user identities and prevent fraudulent activities.
  • To send you updates, notifications, and promotional communications (you may opt out at any time).
  • To analyze usage patterns and improve user experience.
  • To comply with legal obligations and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share information:

  • With Sellers and Buyers: To facilitate business communication and transactions on the Platform.
  • With Service Providers: Third-party vendors who assist us in operating the Platform (e.g., hosting, analytics, email delivery).
  • For Legal Compliance: When required by law, regulation, or legal process.
  • For Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of the Platform.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When no longer needed, we securely delete or anonymize your information.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your account and personal information (subject to legal obligations).
  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us through the Contact Us page available on the Kenginix website.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically. Your continued use of the Platform after changes are published constitutes acceptance of the updated Privacy Policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Contact Us page available on the Kenginix website.